Working at Citi is far more than just a job. This role also provides opportunity to develop the individual’s project management skills, to plan and get prepared for the upcoming milestones which effect the team’s daily operation. This role will provide opportunities to deepen the knowledge of the special characteristics of a global team within a multinational company. Able to identify and resolve issues quickly and effectively. Proactive and Dynamic with a strategic mindset. Proven experience with process simplification, reengineering and automation efforts.
Strong relationship management skills with ability to deepen relationships and build partnerships across the EO&T Businesses and key support areas. Ability to explore alternatives and positions to reach outcomes that are supported and accepted by various parties. Strong influencing and negotiation skills with diverse stakeholders and drive accountability and ownership with key business partners. Prior change management experience with proven ability to lead cross-functional teams in the execution of strategic projectsĭetail oriented with strong organization and project management skills Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests Strong familiarity with ORM Risk policies, procedures and standards and overall MCA programĮxperience with Compliance Assurance and IA reviews, ORM challenges and Regulatory Audits
Support the implementation of MCA Standard and Procedures and work with business process owners to ensure consistent implementation within functions.īachelor’s/University degree or equivalent relevant business experience preferredĦ+ years broad experience in operational risk roles Support the strengthening of the control environment for the business group supported. Support the re-engineering of key processes to deliver best in class standardized, streamlined and simplified capabilities across the organization. Prepare updated, approved ARCMs for uploading into Citi Risk & Control
Liaison with assigned Risk Officers who currently own SMPs to re-write those to align to the new L1 Risk Category standardsĪnalyze ARCMs associated with SMPs and re-write to newly established control taxonomy and attributes Possess subject matter expertise by product, process, and function to focus on a standardized approach across the inventory.Įstablish a SMP maintenance routine from change management socialization to validation of correct / consistent adoption Support the results of the periodic quality control reviews designed to monitor adoption rates, rationales, consistent scoring, quality ARCMs and reduce unnecessary and repetitive overlapping local ARCMs. Support the implementation of EO&T tailored solutions for the enhancement and adoption of EMPs. A thorough understanding of strategic direction of EO&T combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas is preferred.Ĭollaborate with the EO&T Architect and Architect delegates to develop and deploy EMP and SMPs to correct AUs and manage timely adoption of SMPs and EMPs, proper and complete reject rationales and serve as the Global EO&T EMP/SMP subject matter expert. A good understanding of the industry, peer products and services, is also valuable to contribute to the objectives of the business. As a First Line of Defense function this role will need to build trusted relationships with Business Leaders, Process Owners, Regional and Global Risk and Control colleagues as well as Second- and Third-Line partners. This position will be a critical strategic role to ensure the risk profiles within the EO&T businesses are understood and managed appropriately. The Standard Content Management Team will be responsible for identifying operational risks, establishing and maintaining a support infrastructure to monitor controls for the EO&T business. The position requires a solid conceptual/practical grounding in both Operational and Compliance risk stripes as well as current MCA / Risk and Control Self-Assessment (RCSA) requirements and activities. As measured by transaction volumes and customer touch points alone, Citi’s global O&T is one of the largest single organizations in the world. It provides a foundation for infrastructure, technology, processes, and people that enable Citi to achieve its day-to-day operational and its long-term growth goals. EO&T is tightly integrated with Citi’s businesses and plays a central role in driving value for the firm as well as its clients.
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